Welcome to Myma Meals!
By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before using our services:
Usage: You may use our website and services for personal,
non-commercial purposes. Any misuse of the website or its content is strictly prohibited.
Account Responsibility: You are responsible for maintaining the confidentiality of your account information and password. You
agree to accept responsibility for all activities that occur under your account.
Intellectual Property: All content present on this site, including graphics, logos, and text, is the property of Myma Meals and protected
by intellectual property laws.
Governing Law: These terms will be governed by and construed in accordance with the laws of Maharashtra, India, and any disputes relating to these terms and conditions will be subject
to the exclusive jurisdiction of the courts of Pune, Maharashtra.
For more detailed information, please contact us at [email protected]
Myma - Terms of Use – 8th March 2019
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic
records in various statutes as amended by the Information Technology Act, 2000. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules,
2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.myma.in , www.mymameals.com website and MYMA application for mobile and handheld devices.
Terms of Use
These terms of use (the "Terms of Use") govern your use of our website www.myma.in , www.mymameals.com (the "Website") and our "MYMA" application for mobile and handheld devices (the "App").
The Website and the App are jointly referred to as the "Platform". Please read these Terms of Use carefully before you use the services. If you do not agree to these Terms of Use, you may not use the services on the
Platform, and we request you to uninstall the App. By installing, downloading or even merely using the Platform, you shall be contracting with MYMA and you signify your acceptance to this Terms of Use and other MYMA
policies (including but not limited to the Cancellation & Refund Policy, Privacy Policy and Take Down Policy) as posted on the Platform and amended from time to time, which takes effect on the date on which you download,
install or use the Platform, and create a legally binding arrangement to abide by the same.
The Platform is owned and operated by Myma Meals, a private limited company incorporated under the Companies Act, 1956
and having its registered office at No.3, B-2, New Friends Society, Paud Road, Kothrud, Pune- 411038, Maharashtra, India. For the purpose of these Terms of Use, wherever the context so requires, "you", “user”, or “User”
shall mean any natural or legal person who shall transaction on the Platform by providing registration data while registering on the Platform as a registered user using any computer systems. The terms "Myma", "we",
"us" or "our" shall mean Myma Meals.
Myma Meals enables transactions on its Platform between participating MYMAS(Food Business Operator) and buyers, dealing in (a) prepared food and beverages, (b) consumer goods,
and (c) other products and services ("Platform Services"). The buyers ("Buyer/s") can choose and place orders ("Orders") from a variety of products and services listed and offered for sale by various MYMAS(FBO). MYMA(Food
Ordering Platform) enables delivery by connecting third party service providers i.e. pick-up and delivery partners (“PDP”) who will be responsible for providing the pick-up and delivery services and completing Tasks
initiated by the users of the Platform (Buyers or Merchants). The Platform Services and Delivery Services are collectively referred to as "Services". For both Platform Services and Delivery Services, MYMA is merely
acting as an intermediary between the Merchants and Buyers and/or PDPs and Buyers/Merchants.
PDPs are individual entrepreneurs engaged with Myma on a voluntary, non-exclusive and principal to principal basis to
provide aforementioned services for service fee. PDPs are independent contractors and are free to determine their timings of work. Myma(FOP) does not exercise control on the PDPs and the relationship between the PDPs
and Myma is not that of an agent and principal or employee and employer.
For the pickup and delivery services and completing the Tasks, PDPs may charge the users of the Platform (Buyers or Merchants), a service
fee (inclusive of applicable taxes whenever not expressly mentioned) determined on the basis of various factors including but not limited to distance covered, time taken, demand for delivery services/Tasks, real time
analysis of traffic and weather conditions, seasonal peaks or such other parameters as may be determined from time to time.
As per the recent key amendment in the Consumer Protection Act, 2019 definition of “goods”
under section 2(20) of the CPA, 2019 has been amended to include “food” as defined in the Food Safety and Standards Act, 2006. “Goods“ shall mean every kind of movable property and includes “food” as defined in clause
(j) of sub-section(1) of section 3 of the Food Safety and Standards Act, 2006;”
Thus, by widening the scope of the definition of Goods, the meteorically “Food Delivery Platforms” would come within the fold of CPA,
2019. It also makes it important for the food business operators to be aware of the rights of consumers under the legislation and comply with its obligation accordingly.
Amendments
These Terms of Use are subject to modifications. We reserve the right to modify or change these Terms of Use and other Myma policies at any time by posting modified documents on the Platform
and notifying you of the same for your perusal. You shall be liable to update yourself of such changes, if any, by accessing the same. You shall, at all times, be responsible for regularly reviewing the Terms of Use
and the other Myma policies and note the changes made on the Platform. Your continued usage of the Services after any change is posted constitutes your acceptance of the amended Terms of Use and other Myma policies.
As long as you comply with these Terms of Use, Myma grants you a personal, non-exclusive, non-transferable, limited privilege to access, enter, and use the Platform. By accepting these Terms of Use, you also accept
and agree to be bound by the other terms and conditions and Myma policies (including but not limited to Cancellation & Refund Policy, Privacy Policy and Notice and Take Down Policy) as may be posted on the Platform
from time to time.
Acceptance Of Terms
Thank you for using the Myma platform. These Terms and conditions (the "Terms & Conditions") are intended to make you aware of your legal rights and responsibilities with respect
to your access to and use of the Myma platform and/or website at www.myma.in and any related mobile application or software.
Please read these Terms carefully. By accessing or using the Myma platform Services, you
are agreeing to these “terms and conditions” and are entering into a legally binding contract with the Myma platform Services. Any person who accesses this Myma platform Service is presumed to be legally capable of
entering into a legally binding contract and has understood and voluntarily accepted the Terms. You may not use the services if you do not accept the Terms or are unable to be bound by the Terms & Conditions.
The
“User” is hereby allowed to use the Myma platform Service subject to acceptance of the terms and conditions and the Privacy Policy/ Disclaimer on the Myma platform App and/or Website read as ("Terms & Conditions").
Myma platform Services retains the right to change the “Terms and Conditions'' from time to time and such modified Terms shall be immediately applicable therefrom. Myma platform services shall not be bound to notify
the user personally, upon any changes in the “terms and conditions''. Every time you use the Myma platform Service, it shall constitute your acceptance of the changes made to the “Terms & Conditions”.
No Endorsement
We do not endorse any Merchant. In addition, although these Terms of Use require you to provide accurate information, we do not attempt to confirm, and do not confirm if it is purported
identity. We will not be responsible for any damage or harm resulting from your interactions with other Members.
By using the Services, you agree that any legal remedy or liability that you seek to obtain for actions
or omissions of other Members or other third parties will be limited to a claim against the particular Members or other third parties who caused you harm and you agree not to attempt to impose liability on, or seek
any legal remedy from us with respect to such actions or omissions.
Eligibility For MYMA (FOP) User
“User” refers to you, as a user of Customer Services, who accesses or uses our Customer services using Mobile Application/ Website or any other platform provided by the
MYMA (Food Ordering Platform) to order food for yourself or on behalf of others or to sell food and use all the services provided by the Myma(Food Ordering Platform).
The User must undertake to adhere to the eligibility
to enter into a contract in view of section 11 of The Indian Contract Act, 1872. The User shall agree to represent and warrant that the User is at the age of 18 or above and is fully able and competent to understand
and agree the terms, conditions, obligations, affirmations, representation, and warranties as set forth in this Agreement.
You may not use as a username the name of another person or entity or that is not lawfully
available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar, or
obscene.
Legal Implications Of Online Food Ordering:
MYMA(Food Ordering Platform) states in its Agreement that it provides online food ordering services by entering into contractual arrangements with mymas(Food
Business Operator) on a principal to principal basis for the purpose of listing their food and beverages for online ordering by the Users on the Food Delivery Platform. Users can access the list of food and beverages
of the MYMA(Food Business Operator) listed on FDP and place orders against the MYMAS (Food Business Operator) through the Food Delivery Platform which the MYMA(Food Business Operator) Partner may or may not accept at
its absolute discretion.
Terms Of Services Of Food Ordering Platform
1) MYMA(Food Ordering Platform) is making it clear that it is not either a manufacturer or a seller or distributor of food or beverages but only places an
order against the MYMAS (Food Business Operator) on behalf of the User customer pursuant to the aforesaid contract and facilitate the sale and purchase of food and beverages between the two, under the contract for sale
and purchase of food and beverages.
2) MYMA(Food Ordering Platform) will not be liable for any actions or omissions by the MYMA (Food Business Operator)Partners including deficiency in service, wrong delivery or
order, quality of food, time taken to prepare or deliver the order, etc.
3) MYMA(Food Ordering Platform) states that the liability of any violation of the Food Safety and Standards Act, 2006 and applicable rules
and regulations made thereunder shall solely be towards the seller/owners, vendors, Restaurant Partners, importer or manufacturers of the food products.
4) MYMA(Food Ordering Platform) provides a disclaimer in
respect of some of the food that may be suitable for certain ages only. It must be the responsibility of Users to check the food they are ordering and read its description, if provided, before placing an order on MYMA(
Food Ordering Platform). MYMA(FOP) shall not be liable in the event food ordered by User does not meet User’s dietary or any other requirements and/or restrictions.
5) The acceptance by a Delivery Partner of undertaking
delivery of User’s order shall constitute a contract of service under the Consumer Protection Act, 2019 or any successor legislation, between the User and the Delivery Partner, to which again food Delivery Platform
is not a party.
6) MYMA(Food Ordering Platform) clarifies that Food Ordering Platform does not provide any delivery or logistics services and only enables the delivery of food and beverages ordered by the Users
through Food Ordering Platform by connecting User with Delivery Partners or the MYMA(Food Business Operator) Partners, as the case may be. 7). MYMA(Food Ordering Platform) states that it will use reasonable efforts
to inform the User of the Delivery Charges that may apply to the User, provided the User will be responsible for Delivery Charges incurred for User’s order regardless of User’s awareness of such Delivery Charges.
8) MYMA(Food Ordering Platform) reserves it’s right that at any time and without prior notice, the Food Ordering Platform can remove, block, or disable access to any Content, for any reason or no reason, considered
to be objectionable, in violation of the terms and conditions of this Agreement or otherwise harmful to the Services.
9) Intellectual & Proprietary Rights: The Food Ordering Platform shall declare in the form of
a clause its ownership of FDP content and Proprietary Rights in detail every user must agree to protect FDP’S IPR and proprietary rights.
10) Use of License aspects:Food Ordering Platform shall grant User a personal,
limited, non-exclusive, and non-transferable license to access and use the Services only as expressly permitted as per the terms and conditions of the Agreement. The user shall agree not to use the services for any
illegal purpose or in any manner inconsistent with the terms and conditions of this Agreement.
11) Review and Ratings: The reviews or ratings for MYMAS(FBO) by Users do not reflect the opinion of the Food Ordering
Platform. Food Ordering Platform gets many reviews or ratings for MYMAS(FBO) by Users, which reviews or ratings for MYMAS(FBO) by Users, which shows the views of the User. It is important to state that every review
or ratings posted on the Food Ordering Platform are the personal views of the User.
12) Pick-Up & Delivery: The Delivery period quoted at the time of order is approximate and may vary. Food will be delivered to
the address as intimated by you while ordering. MYMA(Food Ordering Platform) will take reasonable care to deliver your food package in a timely manner. No responsibility is taken for late delivery by MYMA(Food Ordering
Platform).
13) Price List: Food Ordering Platform takes care to keep all the prices listed correct at the time of publication, and have been placed as received from the MYMAS(FBO).. The final price charged to the
User may change at the time of delivery. In the event of a conflict between prices of the Food Ordering Platform and price charged by the MYMA(FBO), the price charged by the MYMAS(FBO) shall be deemed to be the correct
price except for the Delivery Charge of the Food Ordering Platform. The total price for food ordered, including the Delivery Charges and other charges, will be displayed on the Food Ordering Platform when you place
your order, which shall be rounded up to the nearest rupee. The User shall make full payment towards such food ordered via the Food Ordering Platform. Any amount that may be charged to the User by Food Ordering Platform
over and above the order value shall be inclusive of applicable taxes.
14) Delivery periods/Pickup time quoted at the time of ordering are approximate only and may vary depending upon the situation. When the User
opts for Pickup at the time of placing the Order, and Food Ordering Platform shall not be liable in any manner in this regard.
15) Personal Promo Code/offers/memberships can be used by the User subject to such
terms and conditions set forth by the Food Ordering Platform from time to time. The Food Ordering Platform can promote its new offers/membership plans etc. and the User will have to LOG IN for the same. The customers
will only be eligible for offers. 16) Payment Mode: The company operates on a completely cashless system,meaning all transactions for orders and delivery services must be conducted through electronic payment methods
accepted by the company.
Terms Of Use For Customer
1. The User shall request to order food and beverages from a MYMA(FBO)Partner by clicking on “Order Now’’ tab on the MYMA(FBO)Partner page on the Food Ordering Platform shall
constitute an unconditional and irrevocable authorization issued in favor of Food Ordering Platform to place online orders for food and beverages against the MYMA(FBO) Partners on User’s behalf.
An order, once
placed on behalf of User by the Food Ordering Platform and accepted by a MYMA(FBO) Partner constitutes a separate contract of sale of goods under the Sale of Goods Act,1930 and the Consumer Protection Act, 2019 or any
successor legislation between the MYMA(FBO) Partner and the User, to which the Food Ordering Platform shall not be a party.
2. The User must warrant that while placing an order the details like contact number,
delivery address, etc. are accurate and correct. By providing these details, the User expresses his/her acceptance of FOP’s terms and conditions and privacy policies.
3. The User shall not resell food purchased
via Food Ordering Platform.
4. The User shall be charged a delivery fee for delivery of the order by the Delivery Partner. The User must agree that the Food Ordering Platform is authorized to collect, on behalf
of the Delivery Partner, as the case may be. The Delivery Charges may vary from, order to order, which may be determined on multiple factors such as order value, distance, demand during peak hours, etc.
Order Cancellation & Refund
Our refund and cancellation policy is as follows:
Refund Process: Refunds will be processed within 5-7 working days upon receipt of your cancellation request.
Eligibility:
To be eligible for a refund, your item must be unused and in the same condition that you received it.
Cancellation: You can cancel your order within 24 hours of purchase free of charge.
Refund
The user should inform them about the order cancellation by clicking on the ‘Cancel Order’ button in My Orders.
If Myma(FBO) does not respond to the Customer's order at a given time or cancels
the order, the Customer will get a 100% refund.
If the Customer cancels the order before Myma starts cooking, he/she will get a refund of 90% of the order amount.
If the Customer cancels an order after Myma
starts cooking, he/she will not get a refund.
If Myma(FBO) rejects or cancels the order, she will be charged a 10% fine of the total order value (excluding delivery charges).
If the Delivery Partner cancels
the order, the Customer will get a 100% refund.
The user understands and acknowledges that by choosing Delivery by partner, you allow a third-party delivery service to get an order from Myma(Food Ordering Platform)
on your behalf and deliver to your given address.
If the delivery partner cancels the order or does anything with the order, Myma Platform will not be responsible for it.
Prices
At Myma Meals, we strive to provide you with the best quality products at competitive prices. All prices are listed next to the respective products on our products page at app.myma.in. Prices
are subject to change without notice, but changes will not affect orders that have already been accepted.
All prices listed on the Myma App and/or Website for Food are correct at the time of publication. While Myma
takes great care to keep them up to date, Myma reserves the right to alter the menu of Food available for sale on the Myma App and/or Website, the price of Food, and Food Delivery options, if any.
The user agrees
that in case of a price change, Myma or its employees will not be liable to him in any manner.
The total price for Food/meal including all other charges, taxes, and costs, if any, will be displayed on the Myma platform
App and/or Website when you place your order.
Myma's order payment will be credited to her given bank account directly from the payment gateway within approximately 3-4 days from the date of order payment. Delays
may occur due to Bank holidays.
Shipping Policy
Our shipping policy is designed to deliver your products in the quickest and most efficient manner possible:
Shipping Times: Orders are typically shipped within 3-5 business days,
with delivery taking up to 10 business days depending on the destination.
Shipping Costs: Shipping costs vary based on the weight of the order and the shipping destination. Detailed shipping costs are provided during
the checkout process.
For additional shipping information, please check our [Shipping Information] page.
Products/Services
At Myma Meals, we offer a wide range of products/services designed to meet your needs. Each product/service is described in detail on our Products/Services page on our webiste. Here
you will find information about features, benefits, and any other details you might need to make an informed decision.
Platform Usage Fee
For Customers:- Currently, the Myma platform does not charge any money from customers.
For MYMAS(Food Business Operator) :- A yearly(1 year) fee is charged for platform usage
and order request services. There are NO hidden charges and NO commission charged for orders apart from this fee.
There are two modes of payment.
Pay Now : If you select this option then you get a discounted
price. And you have to pay only Rs. 599/-
Pay Later : If you select the option for platform fee, pay after you earn from MYMA platform. We will deduct Rs. 999/- from the order payment you received.
SUBSCRIPTION
Myma Platform keeps all rights to apply Subscription plans at any time in the future, which will be effective for every user.
ORDERING & MEALS
You agree that any contract for the Food ordered through the use of the Myma(Food Ordering Platform) App and/or Website is between You, the Customer, and the Myma; any contract for
the supply of Myma(FOP) Service from the Myma(FOP) App and/or Website is between You and Mymas(FBO). You agree to take reasonable care while providing your details and warrant that these details are accurate and complete
at the time of using the service. You also warrant that the credit or debit card details that you provide are your credit or debit card and/or that you are authorized to use the card(s).
Where Food offered by the
Myma platform Service is ordered, the Myma platform will confirm the availability of your order together with the confirmation of your order or separately through the Myma Service. The confirmation message from the
Myma Food Delivery platform Service will specify the details of the order including the price of the Food, mode of Payment, and other details of the order.
“User” understands that some types of Food may be suitable
for Users within certain age ranges only. It is your sole responsibility to check whether the Food you are ordering is suitable for the intended recipient.
The user of the Myma Food Delivery platform app while ordering
food shall make sure that the food ordered by him/her does not contain any allergens or any allergy-causing ingredient specific to him (ex: nuts or lactose intolerance). The OWNER (Myma Food Delivery platform) of the
app shall not be responsible for the food ordered by the user of the app when the user has not taken precautions in specifying his allergy/allergen while placing his order. The customer shall take utmost care in placing
the order and shall contact the “Myma” regarding the menu item he intends to order and its ingredients and shall make sure nothing in the menu item shall act as an allergen to the consumer. The “OWNER i.e. platform”
of the app shall at no point in time be held responsible for any allergic reaction caused to the consumer. It is the sole responsibility of the user to check for such information on the website and place orders accordingly.
Myma Meals is not at all responsible for :
i. Customer’s expectations not being met or customer dissatisfaction concerning the quality of food supplied by the Myma (FBO);
ii. Customer receiving the wrong
or a damaged food product;
iii. Customer receiving inferior quality food;
iv. Customer receiving wrong quantity or missing food items in the order;
v. Poor packaging;
vi. Timing of food delivery
vii. Order Cancellation
viii. Customers did not receive food as per the given photo in-app.
Ix. Mistakes or failures during food delivery
Customization, Cancellation, or Ad-hoc request for food delivery
will not be processed for any particular day after the cut-off time decided by Myma. It is the sole responsibility of the user to check for such information on the website and place orders accordingly. Myma reserves
the right to alter the cut-off time and such modified cut-off time will be immediately applicable therefrom.
Whereas all orders placed through the use of the Myma platform App and/or Website will be subject to the
individual contracts between the Customer, Myma, and the Myma platform Service.
Authorisation To Contact & Record Your Calls
1. You consent to receive audio calls and text messages from us at any telephone number
that you have provided us or that we have otherwise obtained. We may place such calls and texts to i) notify you regarding your account;
ii) troubleshoot problems with your account;
iii) resolve a dispute;
iv) collect a debt;
v) collect required documents
vi) contact you with offers and promotions; or
vii) as otherwise necessary to service your account or enforce this User Agreement, our policies, applicable
law, or any other agreement we may have with you. Standard telephone minute and text charges may apply.
2. We may share your telephone numbers with our service providers, who we have contracted to assist us in pursuing
our rights or performing our obligations under this User Agreement, our policies, applicable law, or any other agreement we may have with you. You agree these service providers may also contact you using auto-dialed
or prerecorded calls and text messages, only as authorized by us to carry out the purposes we have identified above, and not for their purposes. We, without further notice or warning and at its discretion, monitor or
record telephone conversations you or anyone acting on your behalf has with us or our agents for quality control and training purposes or its protection.
FSSAI
Myma (FBO) represents and warrants that she/he holds a valid FSSAI registration/license to sell food and maintain the validity of the FSSAI registration/license. The Myma (FBO) also undertakes
to inform Myma Meals in case the FSSAI registration/license is expired or suspended, immediately of such occurrence. Also if Myma(FBO) does not have FSSAI registration/license and is still serving/delivering food, Myma
Meals will suspend the Myma (FBO) immediately.
Myma (FBO) agrees and undertakes to produce for inspection and verification the documents and details evidencing the existence and validity of such licenses and other
compliance as may be mandated by the competent authority immediately. If Myma Meals has any grounds to believe that the licenses are invalid, incomplete, or ineffective for any reason whatsoever, Myma Meals shall be
entitled to terminate/suspend the Myma (FBO)’s use of the Platform and their account, in Myma Meals’s sole discretion in compliance with applicable laws.
If any Myma (FBO) is using the platform and cooking and delivering
food even after expiring FSSAI registration/license, she/he may have to face the consequence as per the FDA’s terms and conditions.
Myma Meals has the authority to share documents given by Myma (FBO) to a third-party
company to apply for FSSAI / Food license/registration.
Disclaimers
THE PLATFORM MAY BE UNDER CONSTANT UPGRADES, AND SOME FUNCTIONS AND FEATURES MAY NOT BE FULLY OPERATIONAL.
DUE TO THE VAGARIES THAT CAN OCCUR IN THE ELECTRONIC DISTRIBUTION OF INFORMATION
AND DUE TO THE LIMITATIONS INHERENT IN PROVIDING INFORMATION OBTAINED FROM MULTIPLE SOURCES, THERE MAY BE DELAYS, OMISSIONS, OR INACCURACIES IN THE CONTENT PROVIDED ON THE PLATFORM OR DELAY OR ERRORS IN FUNCTIONALITY
OF THE PLATFORM. AS A RESULT, WE DO NOT REPRESENT THAT THE INFORMATION POSTED IS CORRECT IN EVERY CASE.
WE EXPRESSLY DISCLAIM ALL LIABILITIES THAT MAY ARISE AS A CONSEQUENCE OF ANY UNAUTHORIZED USE OF CREDIT/ DEBIT
CARDS.
YOU ACKNOWLEDGE THAT THIRD PARTY SERVICES ARE AVAILABLE ON THE PLATFORM. WE MAY HAVE FORMED PARTNERSHIPS OR ALLIANCES WITH SOME OF THESE THIRD PARTIES FROM TIME TO TIME IN ORDER TO FACILITATE THE PROVISION
OF CERTAIN SERVICES TO YOU. HOWEVER, YOU ACKNOWLEDGE AND AGREE THAT AT NO TIME ARE WE MAKING ANY REPRESENTATION OR WARRANTY REGARDING ANY THIRD PARTY'S SERVICES NOR WILL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY
CONSEQUENCES OR CLAIMS ARISING FROM OR IN CONNECTION WITH SUCH THIRD PARTY INCLUDING, AND NOT LIMITED TO, ANY LIABILITY OR RESPONSIBILITY FOR, DEATH, INJURY OR IMPAIRMENT EXPERIENCED BY YOU OR ANY THIRD PARTY. YOU HEREBY
DISCLAIM AND WAIVE ANY RIGHTS AND CLAIMS YOU MAY HAVE AGAINST US WITH RESPECT TO THIRD PARTY'S / MERCHANT’S/ PDP’S SERVICES.
MYMA DISCLAIMS AND ALL LIABILITY THAT MAY ARISE DUE TO ANY VIOLATION OF ANY APPLICABLE
LAWS INCLUDING THE LAW APPLICABLE TO PRODUCTS AND SERVICES OFFERED BY THE MERCHANT OR PDP.
WHILE THE MATERIALS PROVIDED ON THE PLATFORM WERE PREPARED TO PROVIDE ACCURATE INFORMATION REGARDING THE SUBJECT DISCUSSED,
THE INFORMATION CONTAINED IN THESE MATERIALS IS BEING MADE AVAILABLE WITH THE UNDERSTANDING THAT WE MAKE NO GUARANTEES, REPRESENTATIONS OR WARRANTIES WHATSOEVER, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO PROFESSIONAL
QUALIFICATIONS, EXPERTISE, QUALITY OF WORK OR OTHER INFORMATION HEREIN. FURTHER, WE DO NOT, IN ANY WAY, ENDORSE ANY SERVICE OFFERED OR DESCRIBED HEREIN. IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY
DECISION MADE OR ACTION TAKEN IN RELIANCE ON SUCH INFORMATION.
THE INFORMATION PROVIDED HEREUNDER IS PROVIDED "AS IS". WE AND / OR OUR EMPLOYEES MAKE NO WARRANTY OR REPRESENTATION REGARDING THE TIMELINESS, CONTENT,
SEQUENCE, ACCURACY, EFFECTIVENESS OR COMPLETENESS OF ANY INFORMATION OR DATA FURNISHED HEREUNDER OR THAT THE INFORMATION OR DATA PROVIDED HEREUNDER MAY BE RELIED UPON. MULTIPLE RESPONSES MAY USUALLY BE MADE AVAILABLE
FROM DIFFERENT SOURCES AND IT IS LEFT TO THE JUDGMENT OF USERS BASED ON THEIR SPECIFIC CIRCUMSTANCES TO USE, ADAPT, MODIFY OR ALTER SUGGESTIONS OR USE THEM IN CONJUNCTION WITH ANY OTHER SOURCES THEY MAY HAVE, THEREBY
ABSOLVING US AS WELL AS OUR CONSULTANTS, BUSINESS ASSOCIATES, AFFILIATES, BUSINESS PARTNERS AND EMPLOYEES FROM ANY KIND OF PROFESSIONAL LIABILITY.
WE SHALL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSSES OR INJURY
ARISING OUT OF OR RELATING TO THE INFORMATION PROVIDED ON THE PLATFORM. IN NO EVENT WILL WE OR OUR EMPLOYEES, AFFILIATES, AUTHORS OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DECISION MADE OR ACTION TAKEN BY
YOUR RELIANCE ON THE CONTENT CONTAINED HEREIN. IN NO EVENT WILL WE BE LIABLE FOR ANY DAMAGES (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, DAMAGES ARISING
FROM PERSONAL INJURY/WRONGFUL DEATH, AND DAMAGES RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION), RESULTING FROM ANY SERVICES PROVIDED BY ANY THIRD PARTY OR MERCHANT ACCESSED THROUGH THE PLATFORM, WHETHER
BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Intellectual property
We are either the owner of intellectual property rights or have the non-exclusive, worldwide, perpetual, irrevocable, royalty free, sub-licensable (through multiple tiers) right
to exercise the intellectual property, in the Platform, and in the material published on it including but not limited to user interface, layout format, Order placing process flow and any content thereof.
You recognize
that Myma Meals is the registered owner of the word mark ‘MYMA’ and the logo including but not limited to its variants (IPR) and shall not directly or indirectly, attack or assist another in attacking the validity of,
or Myma’s or its affiliates proprietary rights in, the licensed marks or any registrations thereof, or file any applications for the registration of the licensed marks or any names or logos derived from or confusingly
similar to the licensed marks, any variation thereof, or any translation or transliteration thereof in another language, in respect of any products/services and in any territory throughout the world. If you become aware
or acquire knowledge of any infringement of IPR you shall report the same at [email protected] with all relevant information.
You may print off one copy, and may download extracts, of any page(s) from the Platform
for your personal reference and you may draw the attention of others within your organization to material available on the Platform.
You must not modify the paper or digital copies of any materials you have printed
off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
You must not use any part of the materials on the
Platform for commercial purposes without obtaining a license to do so from us or our licensors.
If you print off, copy or download any part of the Platform in breach of these Terms of Use, your right to use the
Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Limitation of Liability
IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS IN MYMA MEALS CONDITIONS OF USE AND SALE, IN NO EVENT WILL WE OR OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES
BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO MYMA. OUR TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT
(INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE LAST MEMBERSHIP FEE YOU PAID. THESE EXCLUSIONS AND LIMITATIONS OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR
TERMINATION OF YOUR MYMA ONE MEMBERSHIP.
All disputes related to this MYMA One Membership will be subject to the exclusive jurisdiction of courts of Pune only.
These Terms and Conditions are co-extensive and
concurrent with Myma’s other Terms and Conditions and the Privacy Policy listed on this Platform. As such, all other Terms and Conditions listed hereinbefore shall also be applicable to this Myma One Membership and
the same need not be expressly repeated herein.
COMPLAINTS & NOTICE
Myma takes complaints very seriously and aims to respond to your complaint as soon as possible. All complaints are to be addressed from the ‘Contact with Myma Platform’ section in
the application.
Reporting Instances of Intellectual Property Violations: To file a notice of infringement with Myma Meals,, you must provide a written communication (by email or regular mail) that sets out the
information specified in the list below. Please note that you will be liable for damages (including costs and lawyer's fees) if you materially misrepresent that material infringing your intellectual property right(s).
Accordingly, if you are not sure if you are the proprietor of the intellectual property right(s), we suggest that you first contact a lawyer.
Please note: MYMA Meals does not solicit confidential information such
as OTP/CVV/PIN NUMBER/Card number either through call or mail or any other means. Please do not reveal these details to fraudsters and imposters claiming to be calling on MYMA’S behalf. You may report such suspicious
activities to order [email protected]
IF YOU DO NOT ACCEPT AND ABIDE BY THESE TERMS, PLEASE DO NOT USE THE MYMA PLATFORM.